AgiBot X2 Deploys for Patient Support at Peking University Hospital

AgiBot's Lingxi X2 humanoid robot has completed a significant operational trial at Peking University People's Hospital, serving as a front desk assistant for outpatients. Over a 66-day period, the robot engaged with patients to handle queries, demonstrating its capability for sustained deployment in a public-facing, service-oriented enterprise environment. This trial offers concrete data on the practical application of humanoid robots in healthcare administrative support.

During its tenure, the Lingxi X2 processed an impressive 46,686 patient interactions. This breaks down to an average of approximately 707 interactions per day, with peak performance reaching 1,420 queries on a single day. The robot utilized Ant Group's Afu medical assistant software, suggesting integration with existing AI-driven service platforms is key to its operational success. This level of daily task completion indicates a robust system capable of managing high traffic volumes.

The deployment of the AgiBot X2 in a real-world hospital setting provides valuable insights for operations managers considering robotic labor. It moves beyond lab demonstrations to showcase a functional application that directly addresses a need for patient assistance and information dissemination. The success of this trial suggests that humanoids like the Lingxi X2 can contribute to improving efficiency and patient experience in busy healthcare facilities, managing routine inquiries to free up human staff for more complex tasks.

While specific pricing or cost-per-hour metrics were not detailed, the successful completion of this extended deployment by the AgiBot X2 (catalog name: AGIBOT X2) is a strong indicator of its readiness for enterprise adoption in service roles. Further details on its specifications, such as payload, battery life, and fleet management capabilities, will be crucial for broader adoption, but this trial marks a tangible step towards integrating humanoids into operational workflows beyond manufacturing and logistics.